Privacy Policy

Privacy Policy

At Bloomé Noir, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our perfumes.

Information We Collect

To provide you with a seamless shopping experience, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Payment Information

All payments are securely processed through trusted third-party payment providers. Bloomé Noir does not store your credit card, debit card, or banking details on its servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Website usage data, including pages visited and time spent on our site

How We Use Your Information

We use your information to operate our business and provide you with the best possible shopping experience. This includes:

  • Processing and delivering your perfume orders
  • Sending order confirmations, shipping updates, and important service notifications
  • Responding to your enquiries and providing customer support
  • Improving our website, products, and overall customer experience
  • Detecting and preventing fraudulent or unauthorised activities
  • Complying with applicable legal and regulatory requirements

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with:

  • Trusted payment providers to process secure transactions
  • Shipping and delivery partners to fulfil your orders
  • Government or legal authorities where disclosure is required by law

All third-party partners are required to protect your information and use it only for the services they provide.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we follow industry-standard security practices, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

Bloomé Noir uses cookies and similar technologies to improve website performance, personalise your browsing experience, and analyse website traffic.

You can disable or manage cookies through your browser settings. Please note that doing so may affect certain website features.

Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Contact us with any questions regarding your personal information

To exercise these rights, please contact our customer support team.

Changes to This Privacy Policy

Bloomé Noir may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page and will become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact our customer support team. We will be happy to assist you.